Privacy Policy

Last updated: August 15, 2026

This Privacy Policy explains what information Acacia ("Acacia," "we," "us," or "our") collects, how we use it, who we share it with, and the choices you have. It works together with our Terms of Service.

Contents

What we collect and how we use it

1. Information we collect
2. How we use your information
3. Cookies, analytics, and tracking

Sharing and the providers we use

4. The providers we use
5. How we share information

Your data and your rights

6. How long we keep your information
7. Your rights and choices
8. Children and minors
9. Security

Updates and contact

10. Changes to this Policy
11. How to contact us

What we collect and how we use it

1. Information we collect

We collect the following kinds of information:

Account information. Your email address, your password, and, if you sign in with Google, the basic profile information Google shares to confirm who you are.
Study content. The material you put into Acacia to study, including text you type or paste, files and documents you upload, photos of your work, and the answers and explanations you give.
Voice. If you use voice features, the speech you record and the text it is turned into.
Your sessions. The study sessions Acacia builds for you, including your questions, answers, grades, progress, and settings.
Usage and technical information. Basic information about how you use Acacia, such as when you created your account and how often you use it, along with standard technical and log data needed to run and protect the service.

You decide what study material to upload. Please do not upload information about yourself or others that is more sensitive than what you need in order to study.

2. How we use your information

To provide Acacia: to build your study sessions, generate study content, grade your work, transcribe your voice, and save your progress.
To operate, secure, maintain, and improve the service.
To understand how Acacia is used, so we can make it better.
To communicate with you about your account or the service.
To protect Acacia and the people who use it, and to follow the law.

3. Cookies, analytics, and tracking

We use cookies and similar storage in your browser for essential things, like keeping you signed in and remembering your settings. We also keep our own usage log to understand, support, and improve the product: which screens and buttons you use and when, how long requests take, and any errors that occur. This log records labels, timings, and identifiers, never the text you type, your study material, or your conversations with the tutor, and it is deleted after 30 days. When you visit acacialearn.com or sign in to the app, we also record your IP address and the approximate area it maps to (city level, from our hosting provider), so we can see where Acacia is being found and which visits turn into accounts. Visit records are kept for up to a year; the addresses an account signs in from are kept for as long as the account exists. We do not use third-party advertising trackers, we do not show ads, and we do not track you across other websites or sell your information.

Sharing and the providers we use

4. The providers we use

To run Acacia, we share your information with trusted third-party providers that handle things like artificial intelligence, transcription, storage, and hosting. These include Anthropic, OpenAI, Google, DeepSeek, AssemblyAI, Supabase, and Vercel. They process your information on our behalf to provide their part of the service, under their own terms. Some of these providers operate outside the United States, so your information may be processed in other countries.

We do not use your information to train our own artificial intelligence, and one person's work is never shown to another user.

5. How we share information

We do not sell your personal information. Beyond the providers above, we share information only when the law requires it or in response to a valid legal request, to protect the rights, safety, and security of Acacia and the people who use it, or if Acacia is ever transferred to a new owner, in which case your information may transfer with it and this Policy will continue to apply until it is updated.

Your data and your rights

6. How long we keep your information

We keep different information for different lengths of time:

The text you provide and the sessions Acacia builds for you stay with us for as long as your account is open, so your work is there when you return.
Files and photos you upload, such as PDFs and pictures of your work, are deleted from our systems within about seven days.
We do not keep your voice recordings or your conversations with the in-app assistant. Our transcription and artificial intelligence providers may keep some of this on their own systems under their own terms.

When you delete your account, we remove your sessions and the personal information tied to them, except for anything we are required to keep to comply with the law.

7. Your rights and choices

You can see and update much of your information directly in the app.
You can delete your account and your sessions at any time from within the app, or by contacting us.
Deleted sessions are kept in Recently deleted for up to 30 days, so you can restore them, before being permanently removed.
You can contact us to ask what information we hold about you, or to ask us to delete it.

If you live in California, you have the right to know what personal information we collect and how we use it, to ask us to delete it, and not to be treated differently for using these rights. We do not sell your personal information. To make a request, contact us at team@acacialearn.com.

8. Children and minors

Acacia is for students aged 13 and older. If you are between 13 and 17, a parent or legal guardian must agree to our Terms of Service for you. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us information, contact us at team@acacialearn.com and we will delete it. A parent or guardian may also contact us to review or delete the information of a minor in their care.

9. Security

We take reasonable steps to protect your information, including sending it over secure connections and relying on established providers for storage, accounts, and hosting. No online service can be perfectly secure, so we cannot promise absolute security, but we work to keep your information safe.

Updates and contact

10. Changes to this Policy

We may update this Policy from time to time. When we make a meaningful change, we will update the date at the top, and where it is reasonable we will let you know. If you keep using Acacia after a change takes effect, you accept the updated Policy.

11. How to contact us

You can reach us at team@acacialearn.com with any question about this Policy or your information.