This Privacy Policy explains what information Acacia ("Acacia," "we," "us," or "our") collects, how we use it, who we share it with, and the choices you have. It works together with our Terms of Service.
Contents
What we collect and how we use it
1. Information we collect
2. How we use your information
3. Cookies, analytics, and tracking
Sharing and the providers we use
4. The providers we use
5. How we share information
Your data and your rights
6. How long we keep your information
7. Your rights and choices
8. Children and minors
9. Security
Updates and contact
10. Changes to this Policy
11. How to contact us
We collect the following kinds of information:
You decide what study material to upload. Please do not upload information about yourself or others that is more sensitive than what you need in order to study.
We use cookies and similar storage in your browser for essential things, like keeping you signed in and remembering your settings. We also collect our own basic usage information, such as when you sign up and how often you use Acacia, to understand and improve the product. We do not use third-party advertising trackers, we do not show ads, and we do not track you across other websites or sell your information.
To run Acacia, we share your information with trusted third-party providers that handle things like artificial intelligence, transcription, storage, and hosting. These include Anthropic, OpenAI, Google, DeepSeek, AssemblyAI, Supabase, and Vercel. They process your information on our behalf to provide their part of the service, under their own terms. Some of these providers operate outside the United States, so your information may be processed in other countries.
We do not use your information to train our own artificial intelligence, and one person's work is never shown to another user.
We do not sell your personal information. Beyond the providers above, we share information only when the law requires it or in response to a valid legal request, to protect the rights, safety, and security of Acacia and the people who use it, or if Acacia is ever transferred to a new owner, in which case your information may transfer with it and this Policy will continue to apply until it is updated.
We keep different information for different lengths of time:
When you delete your account, we remove your sessions and the personal information tied to them, except for anything we are required to keep to comply with the law.
If you live in California, you have the right to know what personal information we collect and how we use it, to ask us to delete it, and not to be treated differently for using these rights. We do not sell your personal information. To make a request, contact us at team@acacialearn.com.
Acacia is for students aged 13 and older. If you are between 13 and 17, a parent or legal guardian must agree to our Terms of Service for you. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us information, contact us at team@acacialearn.com and we will delete it. A parent or guardian may also contact us to review or delete the information of a minor in their care.
We take reasonable steps to protect your information, including sending it over secure connections and relying on established providers for storage, accounts, and hosting. No online service can be perfectly secure, so we cannot promise absolute security, but we work to keep your information safe.
We may update this Policy from time to time. When we make a meaningful change, we will update the date at the top, and where it is reasonable we will let you know. If you keep using Acacia after a change takes effect, you accept the updated Policy.
You can reach us at team@acacialearn.com with any question about this Policy or your information.